Skip to content ↓

The Norman

Complaints Procedure

We truly hope that our school community are satisfied with the educational provision that Norman CE Primary offers our pupils. We are committed to ensuring high standards are maintained and always endeavour to promote communication to and from our families in person, via the telephone, email and Dojo. Our staff are reflective practitioners and as a whole school, we welcome feedback as we consider feedback an essential part of school development. 

Should you wish to share a positive experience, query or concern, please do get in touch with the school office in the first instance.

Where applicable, the Trust Complaints Policy & Procedure can be viewed below, including the templates for raising a formal complaint.